Last Updated: January 1, 2025
1. Introduction
Welcome to the Celestial Eye ("we," "us," or "our") Privacy Policy. This document outlines our steadfast commitment to protecting the highly sensitive information entrusted to us by our clients. It details what personal and operational data we collect to provide our elite security solutions, how we use and safeguard that information, and your rights concerning your data. Trust is the cornerstone of our operations; we handle all information with the utmost care, precision, and confidentiality.
2. Information We Collect
To design and execute effective, proactive security strategies, we may collect the following categories of information:
- Client & Engagement Information: When you engage our services, we collect professional contact details (name, title, email, phone number) and information about your organization and the specific scope of the required security services.
- Operational & Security Data: To perform our duties, we may process data necessary for risk assessment and operational planning. This can include, but is not limited to, facility layouts, travel itineraries, network configurations for testing purposes, and other client-provided data relevant to the engagement. All such data is classified and handled with strict protocols.
- Technical & Diagnostic Data: When you visit our website, we automatically collect technical information such as your IP address and browsing activity to analyze site performance, ensure cybersecurity, and improve user experience.
- Candidate Information: If you apply for a career with Celestial Eye, we collect professional and personal information provided in your application, such as your resume, cover letter, and contact details, for recruitment purposes.
3. How We Use Your Information
Your data is used exclusively for the purpose of providing and improving our specialized security services.
- To Provide Security Services: We use client and operational data to conduct risk assessments, deploy protection details, perform cybersecurity analyses, and deliver the contracted services with precision.
- To Communicate Confidentially: We use your contact details to provide sensitive intelligence briefings, deliver operational reports, and maintain secure communication throughout an engagement.
- To Improve Our Services & Technology: We may analyze anonymized and aggregated operational data to identify threat trends, refine our methodologies, and enhance the predictive capabilities of our Aura™ platform.
- For Strategic Communications: With your consent, we may use your professional contact details to send strategic insights and threat horizon reports. You can opt-out at any time.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal or operational information. Data is shared only under strict necessity and confidentiality with vetted partners:
- With Vetted Operational Partners: For global operations, we may share necessary intelligence with trusted, vetted local partners or specialized consultants under strict non-disclosure agreements.
- With Technology Sub-processors: We utilize secure, industry-leading third-party services for data hosting and secure communications, all of whom are bound by stringent data protection agreements.
- For Legal Compliance: We may disclose information if compelled by law, such as to comply with a court order or to protect the rights, property, or safety of Celestial Eye, our clients, or the public.
5. Data Security
The security of your information is fundamental to our existence. We implement state-of-the-art technical and organizational security measures, including end-to-end encryption, multi-factor authentication, the principle of least privilege, regular security audits, and secure data centers to prevent unauthorized access, use, or disclosure of your information.
6. Your Data Protection Rights
You have the right to access, review, and request the correction or deletion of your personal data, subject to our legal and contractual obligations to maintain certain records for operational integrity and compliance. To exercise your rights, please contact our Data Protection Officer via the information below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our uncompromising commitment to data protection, please contact us.
Celestial Eye
123 Security Plaza
New York, NY 10001