Terms of Service

1. Agreement to Terms

This website (the "Site") is owned and operated by Celestial Eye ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our Site and the engagement of our professional security services ("Services"). By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any specific Master Service Agreement (MSA) executed between our entities.

2. Scope of Services

Celestial Eye provides elite, intelligence-led security solutions, including but not limited to executive protection, cybersecurity, corporate risk analysis, and specialized operational support. The precise scope, deliverables, and protocols for any engagement will be detailed in a formal, confidential MSA.

• Intelligence & Analysis: Our analysis and threat assessments are based on proprietary methods and available intelligence. While we strive for the highest degree of accuracy, the dynamic nature of security threats means we cannot guarantee the prediction of all possible outcomes.
• Operational Conduct: All services are conducted in a legal, ethical, and professional manner. Our personnel operate under strict codes of conduct and discretion.

3. Client Obligations

The success of any security engagement relies on a partnership built on trust and transparency.

• Full Disclosure: The client agrees to provide all relevant and accurate information necessary for us to conduct a thorough risk assessment and effectively perform our Services. The omission of critical information may impact the efficacy of our security posture.
• Cooperation: The client and their personnel agree to cooperate with Celestial Eye's teams and adhere to the security protocols and recommendations provided for the duration of the engagement.
• Confidentiality: The client agrees to maintain the confidentiality of our operational methods, personnel identities, and proprietary intelligence shared during the engagement.

4. Confidentiality

Confidentiality is the bedrock of our operations. All information provided by the client, as well as all intelligence and reports generated by Celestial Eye, are considered strictly confidential. We adhere to the data protection protocols outlined in our Privacy Policy, which is incorporated into these Terms by reference.

5. Intellectual Property

All content on this Site, including the Celestial Eye name, logo, case studies, and the Aura™ platform name and concept, are the exclusive intellectual property of Celestial Eye. All methodologies, threat models, and intelligence reports developed during an engagement remain our proprietary intellectual property, licensed to the client for their internal use as specified in the MSA.

6. Limitation of Liability

CELESTIAL EYE PROVIDES SERVICES TO MITIGATE RISK, NOT TO ELIMINATE IT ENTIRELY. THE SECURITY LANDSCAPE IS DYNAMIC AND INHERENTLY UNPREDICTABLE. TO THE FULLEST EXTENT PERMITTED BY LAW, CELESTIAL EYE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM UNFORESEEABLE EVENTS OR THE ACTIONS OF THIRD PARTIES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM AN ENGAGEMENT SHALL NOT EXCEED THE TOTAL FEES PAID FOR THE SERVICES IN QUESTION DURING THE PRECEDING SIX (6) MONTHS.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice by updating the "Last Updated" date. Your continued use of the Site or our Services after such changes constitutes your acceptance of the new Terms. For active clients, changes will be communicated directly as per the MSA.

8. Contact Us

For any questions regarding these Terms of Service, please contact our legal department for clarification prior to engaging our services.